The Pluto Studio, Inc. Terms & Conditions

Last Updated: June 4, 2024

Please read these Terms and Conditions ("Terms") carefully. By accessing, browsing, or using this www.theplutostudio.com site ("Website") including placing orders for products through this Website, you agree to be bound by and accept these Terms, all applicable laws, and to bind any company, firm, person, or other entity (collectively, "Customer") on whose behalf you are making such purchase.

These Terms and Conditions (“Terms”) incorporate by reference and include the following policies and notices, which collectively govern your use of this Website and your relationship with The Pluto Studio, Inc. (“The Company”). By agreeing to these Terms, you also agree to be bound by the terms outlined in the following policies:

Shipping Policy: Details regarding shipping methods, timelines, fees, and related terms.
Pickup and Local Delivery Policy: Guidelines for order pickups and local delivery availability and restrictions.
Returns Policy: Terms governing returns, refunds, and reprints for products purchased through this Website.
Privacy Policy: Explanation of how The Company collects, uses, and protects your personal information, including compliance with applicable data protection laws.
California Privacy Notice: Specific disclosures and rights afforded to California residents under the California Consumer Privacy Act (CCPA).
California Transparency in Supply Chains Act Disclosure: Information regarding The Company’s efforts to ensure transparency and ethical practices in its supply chain.

Each of these policies is an integral part of these Terms, and your use of this Website and The Company’s services signifies your agreement to all policies and notices referenced herein. Should you have any questions or require further clarification, please refer to the full text of each policy, which is accessible on the policy section.

If you do not agree with any change, modifications, or amendments that The Pluto Studio, Inc. ("The Company") may make to these Terms, you may withdraw your consent to be bound by them by notifying The Company in writing and requesting the deactivation of your account. Once your request is processed, your account will be permanently deleted and you will no longer be accessible to the account or be eligible to use this site or place orders for additional products or services. Please note that requesting account deactivation will not relieve you of your obligation to pay for any orders that have already been confirmed and committed, completed, or are currently in production.

Please note: As stated below, The Pluto Studio, Inc. reserves the right to change, modify, or amend these Terms at any time without prior notice. Your continued use of the Website will be considered your acceptance of any such changes, modifications, or updates.

Modifications to Terms & Conditions

The Pluto Studio, Inc. ("The Company") reserves the right to modify, update, or amend these Terms and Conditions, along with any referenced policies or additional terms, at its sole discretion and at any time. This right is exclusive to The Pluto Studio, Inc.

When changes are made, the updated Terms and Conditions will be posted on this website, and the “Last Updated” date will reflect the revision. These changes will take effect immediately upon posting. By using this website, you agree that the posting of any changes serves as adequate notice of such modifications and that it is your responsibility to review the Terms and Conditions each time you visit or use this website.

If you do not agree with any changes, modifications, or amendments made to these Terms, you may withdraw your consent and request the deactivation of your account by notifying The Pluto Studio, Inc. in writing. Upon processing your request, your account will be deactivated, and you will no longer be eligible to use this website or place new orders for products or services. However, deactivation of your account will not relieve you of your obligation to pay for any jobs already completed or currently in production.

The Pluto Studio, Inc. may, at its discretion, choose to notify you of changes to the Terms and Conditions through additional communication channels, such as email, in addition to posting updates on this website. However, the use of such additional notifications on one or more occasions does not create an obligation for the Company to do so in the future. The posting of updates on this website will always serve as the primary and sufficient notice of any changes.

Electronic Communication

By using this Website, you consent to receive all communications from The Pluto Studio, Inc. (“The Company”) electronically. This includes but is not limited to legal notices, updates, and any other required communications. Such electronic communications may be delivered via postings on this website or through emails sent to the email address you provided during registration.

You may withdraw your consent to receive electronic communications at any time by notifying The Pluto Studio, Inc. in writing. This withdrawal applies prospectively and does not affect jobs already ordered or in production. Upon withdrawing your consent, your account will be deactivated, and you will no longer be able to access this website or place additional orders for products or services. Deactivation of your account does not relieve you of your obligation to pay for jobs that have already been completed or are in progress.

This document, along with any other electronic communications, policies, or guidelines incorporated herein, will be considered “in writing” for all applicable statutory, contractual, and legal purposes. Such electronic communications will be legally enforceable as if they were signed physical documents. When printed from records maintained in the ordinary course of business, they will be deemed “originals.” These records are admissible in judicial, arbitration, mediation, or administrative proceedings to the same extent as other written records maintained in the usual course of business.

Site Use

The Pluto Studio, Inc. (“The Company”) grants you a limited license to access and use this website and its content exclusively for the purpose of evaluating the products and services offered and placing orders through the website. This license does not convey any ownership rights or licenses under any patent, trademark, copyright, or other proprietary rights belonging to The Pluto Studio, Inc. or any third party, either explicitly or by implication.

You may not use any meta-tags or hidden text containing The Pluto Studio, Inc.’s name or trademarks without prior express written consent. Without such consent, the following activities are strictly prohibited:

Reselling or making any other commercial use of this Website (or any part of it) or its content.
Modifying, adapting, translating, reverse engineering, decompiling, disassembling, or converting any part of this website or its underlying code into a readable format (except as displayed by a web browser for standard website use).
Copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, photocopying, recording, or otherwise.
Creating derivative works based on the Website or its content.
Using automated tools, including bots, spiders, or other data mining or data extraction methods to collect information from the website or its users.

You agree to comply with these Terms and not to use the products or services offered by The Pluto Studio, Inc. for any improper, illegal, or unauthorized purposes. Prohibited activities include, but are not limited to, unsolicited advertising, “spam,” “junk mail,” chain letters, pyramid schemes, or any other form of improper solicitation.

The Pluto Studio, Inc. reserves the right to terminate your license and restrict your access to this website if you engage in any unauthorized use of the website, its content, or its services. Such unauthorized actions may also constitute violations of applicable laws, including copyright and trademark laws and communication regulations. Violations may result in legal action, and The Pluto Studio, Inc. reserves the right to pursue all available remedies to the fullest extent of the law.

Registration

To access the full functionality of this website and to place orders for products and services, you are required to register and create a membership account with The Pluto Studio, Inc. (“The Company”). If new, updated, or enhanced features are added to this website, existing users may not need to re-register; however, you may be asked to re-acknowledge these Terms and Conditions or additional terms and conditions that accompany such updates or enhancements.

By registering, you agree to provide accurate and current information about yourself (and your business, if applicable) as requested during the registration process. You also agree to promptly update and maintain your account information to ensure its accuracy and relevance.

Not all products and services offered on this website are available to all customers. The availability of products and services depends on your status within our loyalty program or other defined relationships with The Pluto Studio, Inc. You agree to access and use this website only for products and services authorized for your current loyalty level or relationship status.

During the registration process, you will be required to enter user email and create a password. It is your responsibility to choose a strong, secure password and to keep it confidential. You are solely responsible for all activities conducted under your user email and password. If you suspect that your user email or password has been compromised, you should immediately change your password by logging into your account and following the instructions for updating your credentials. Additionally, you must notify The Pluto Studio, Inc. promptly if you become aware of any unauthorized access or use of your account.

Production Turnaround Time

The Pluto Studio, Inc. offers production turnaround times based on the product selected. Unless specified otherwise during your order, the standard turnaround time for the relevant product will apply, and associated charges will be billed accordingly.

Turnaround times do not include shipping time. The estimated delivery date combines the selected turnaround time and shipping time. Once an order is placed, the selected turnaround time cannot typically be changed, and charges will not be refunded.

We provide a range of turnaround times for your convenience, depending on the product ordered. The options available for each product will be displayed during the order process. Below are the general turnaround options offered:

Same Day Turnaround (where available): Production-ready orders received and confirmed by 10:00 a.m. will be ready for pickup or shipping by the end of the same business day. Orders confirmed after 10:00 a.m. will be processed the next business day. Same-day turnaround is available for quantities up to 500. These orders may be printed on digital presses.
Next Business Day: Production-ready orders received and confirmed by 10:00 a.m. will be ready by the end of the next business day. Orders confirmed after 10:00 a.m. will be processed as if received the following business day.
Next Day Plus 1: Production-ready orders received and confirmed by 1:00 p.m. will be ready by the end of the second business day. Orders confirmed after 1:00 p.m. will be processed as if received the following business day.
2-4 Business Days: Production-ready orders received and confirmed by 1:00 p.m. will be ready between the second and fourth business days.
5-7 Business Days: Production-ready orders received and confirmed by 1:00 p.m. will be ready between the fifth and seventh business days.
7-9 Business Days: Production-ready orders received and confirmed by 1:00 p.m. will be ready between the seventh and ninth business days.

Important Notes:

Turnaround times for jobs deemed not production-ready (e.g., those requiring order confirmation or adjustments) will only begin once the order is approved/confirmed and ready for production.
If you choose group shipping, at least one additional day may be added to your selected turnaround time.
Pickup is available for select items, and pickup hours will be shown on the pickup slip.
Limited local delivery via UPS Ground may be offered for certain addresses. Eligibility for local delivery will depend on your location and availability, which will be displayed at checkout.

These production turnaround times are designed to provide flexibility while ensuring the timely delivery of your orders. Please contact our support team at customer.service@theplutostudio.com for any questions regarding your order.

Order Confirmation

The Pluto Studio, Inc. requires customers to submit a finalized order confirmation to initiate the production process. Turnaround times will only begin once we receive and acknowledge your order confirmation. This order confirmation serves as your formal approval of the content and layout, and it is your responsibility to ensure its accuracy before submission.

The Pluto Studio, Inc. does not review, proof, or make changes to customer-submitted order confirmation forms. Once the order confirmation form is received, we will proceed with production exactly as submitted. By providing the order confirmation form, you agree that you are fully satisfied with the layout, content, and overall design, and you accept full responsibility for any errors or omissions. The Pluto Studio, Inc. will not be held liable for issues such as:

Spelling, grammar, or punctuation errors
Incorrect layout, cropping, or bleed areas
Transparency issues, overprint, or damaged fonts
Misalignment of cut lines, fold lines, or die lines
Incorrect sizing or other design inaccuracies

If a proof is needed for verification before submitting the order confirmation form, it is the customer’s responsibility to request one as part of the order process (if available for the selected product). Proofing requests may delay the production process, and turnaround times will only commence once the proof is reviewed, corrected, and the final order confirmation form is submitted.

For this reason, we recommend thoroughly reviewing your order confirmation form to ensure accuracy and completeness before submission. Please contact us at customer.service@theplutostudio.com if you have any questions about the order confirmation process.

Over/Under Runs

The Pluto Studio, Inc. strives to deliver the exact quantity of products ordered; however, we reserve the right to ship up to 5% more or less than the requested quantity. This standard industry practice ensures efficient production while maintaining quality.

If receiving a precise minimum quantity is critical for your needs, we recommend adjusting your total order quantity to account for the potential of an under-run. For further assistance or guidance, please contact us at customer.service@theplutostudio.com.

Payment

All prices and dollar amounts listed on theplutostudio.com are in United States dollars (USD). The Pluto Studio, Inc. accepts the following credit cards: VISA, MasterCard, American Express, and Discover. We reserve the right to discontinue acceptance of credit cards from one or more issuers at any time.

To register and place orders for products and services with The Pluto Studio, Inc., you must provide a valid, authentic, and current credit card, which you are authorized to use. By submitting your credit card information, you represent and warrant that the card details provided are accurate, current, and authorized for use. Should your credit card become invalid, expired, or unauthorized for use, you agree to immediately provide updated and valid credit card information.

Certain electronic transactions may require additional processing time beyond standard credit card authorization. If extended processing is necessary, you will be notified, and this may impact your estimated delivery date.

Unless otherwise agreed upon, all product and service orders must be paid in full at the time of order placement. Payment must include authorization to charge the credit card on file or a valid credit card provided at the time of the order. If a new credit card is provided, it will be added to the payment methods kept on file, but previously provided cards will not be assumed invalid. If your credit card payment is declined, refused, or unauthorized, The Pluto Studio, Inc. reserves the right to cancel your order without notice or liability.

For any modifications to an existing order that result in additional charges, the added cost will be applied to the credit card used for the original transaction or to an alternate card you provide at the time of the changes.

If an alternative payment method is agreed upon and payment is not received within seven (7) business days of the due date, you irrevocably agree that The Pluto Studio, Inc. may charge the outstanding balance to any credit card you have on file with us.

For assistance or questions regarding payment, please contact us at customer.service@theplutostudio.com.

Order Cancellation

Please note that once an order has entered production, it cannot be canceled and no refunds will be issued. Otherwise, an order can be canceled at any time prior to it entering production. If you wish to cancel an order that has not yet entered production, please contact our customer support team promptly at customer.service@theplutostudio.com.

Upon receiving your cancellation request, we will confirm whether the order is eligible for cancellation. If the order has not entered production, we will process the cancellation and inform you of any applicable cancellation charges. Please provide your order number and relevant details to expedite the process. Refunds for canceled orders will be processed within 10 business days; however, the exact timing may vary depending on your financial institution.

For any questions or assistance regarding order cancellations, please contact our customer support team. We are here to help ensure your experience with The Pluto Studio, Inc. is satisfactory.

The Pluto Studio, Inc. Policy Section

Shipping Policy

When you place an order, we will provide estimated shipping and delivery dates based on:

Product availability.
Shipping method selected.

Estimated delivery dates will be displayed on the shipping quotes page during checkout.

If you wish to use "Drop Ship" as your shipping method for your order, please leave an order note during the checkout for us to better assist you.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Rates

Shipping rates are calculated based on the weight of the items. Product weights are listed on the corresponding product detail pages. To align with carrier requirements, weights are rounded up to the nearest full pound.

Refund/Reprint Policy

The Pluto Studio, Inc. guarantees that its printed products will meet industry standards and be free from defects. If you encounter an issue with your print job, please contact us in writing at customer.service@theplutostudio.com within six (6) business days of receiving your order. If we do not receive notification within this timeframe, we will assume the order was satisfactory, and no refunds or reprints will be issued.

Once we receive your inquiry, we will evaluate the issue within five (5) business days and determine whether a reprint or refund is appropriate. If additional information is required to process your claim and you fail to provide it within a reasonable timeframe, we will not be obligated to offer a resolution. If a product is deemed defective or does not meet our obligations, we will offer one of the following resolutions:

Reprint the Order: The job will be reprinted with rush production.
Refund the Order: The original order price will be refunded.

We reserve the right to request samples of the defective merchandise before confirming a resolution.

Please note that the order processed as "Drop Ship" will require further direct communication with our customer support team. Please contact your inquiry at customer.service@theplutostudio.com.

Resolution Process

Once a resolution is approved, a Customer Service representative will contact you to confirm within 24-48 hours. If we do not receive confirmation from you within five (5) business days of our initial contact, we will consider the issue resolved, and no reprint or refund will be issued.
If required, you must return the entire original print order within 15 calendar days of the approved resolution. Failure to return the product may result in charges being applied to the credit card on file.

Refunds and Reprints

Refunds: Issued within 10 business days after receipt of the returned product, unless otherwise agreed.
Reprints: Begin rush production within one (1) business day of confirmed receipt of the original product, unless otherwise agreed. Drop Ship reprints may vary from our standard reprint process.

Non-Refundable or Non-Reprintable Issues

The following situations are not eligible for refunds, returns, or reprints:

Refused or undeliverable orders (e.g., incorrect shipping address provided by the customer).
Delays due to inaccurate customer information or events beyond our control (e.g., weather, customs delays, or carrier issues).
Errors in customer-provided files, such as spelling, grammar, improper layout, low resolution, or incorrect color modes (e.g., RGB or Pantone instead of CMYK).
Slight color or ink density variations. We do not guarantee exact color matching.
Issues with writing or printing on UV-coated or matte-finished products unless explicitly stated in the product description.
Orders canceled after entering production.
Dated materials arriving too late due to insufficient lead time provided by the customer.
Customer violations of our terms and conditions or improper use of our services.

Liability Disclaimer

To the fullest extent permitted by law, The Pluto Studio, Inc. is not liable for indirect, incidental, special, consequential, or exemplary damages, including but not limited to lost profits, data loss, or goodwill, arising from any order.

Important Notes

The Company’s provision of advice or assistance does not constitute acceptance of responsibility for issues arising from your print order.
Please allow sufficient time for production and delivery when placing orders for time-sensitive materials.

For further inquiries, please contact us at customer.service@theplutostudio.com.

Local Pick-Up and Delivery Policy

Pickup.

Upon availability, pick-up is an available option for your order, it will be displayed among the shipping options during the order process. You will be notified that your order is ready for pick-up when:

The order status is on our Website changes to "Awaiting Pickup"
You receive an email notification on your pickup slip

Current pickup hours are our office business hours: Monday - Friday, 8 AM to 5 PM.

To collect your order, you must have:

A copy of the confirmation.
A valid photo ID.
Outstanding balances from current or previous orders.

The Company reserves the right to refuse release of any order if the above conditions are not met or provided. Note: Customers may not arrange for third-party pickups unless prior arrangements are made directly with The Company.

Orders must be picked up within thirty (30) days of being marked as "Awaiting Pickup" status. Orders not collected within this time may be subject to disposal without credit or refund.

Local Delivery.

Limited local delivery may be offered for certain locations. If available, this option will appear during the shipping selection process. Eligibility is based on delivery zones, and The Company reserves the right to decline delivery to certain addresses or locations.

Local delivery schedules vary by location and zip code and may be limited to specific days. Orders marked "Shipped" will be delivered on the next scheduled delivery day for your zone. Deliveries may occur between 8:00 AM and 5:00 PM on the scheduled day, but exact times are not guaranteed.

Deliveries are limited to the ground floor or lobby of multi-story buildings. Delivery may be delayed or canceled if parking is unavailable or unsafe. After two failed delivery attempts, the order will be converted to pickup, requiring collection at the designated pickup location. If you wish to authorize delivery without a recipient present, a signed drop-off waiver form must be submitted. Without this authorization, orders will not be left unattended.

Local delivery is restricted to your location only and is not available for drop shipping to your customers. If you require a guaranteed delivery date or time, we recommend selecting UPS overnight delivery or planning to pick up your order.

The Pluto Studio, Inc. is not responsible for delays or failures in delivery, including but not limited to:

Errors in shipping address provided by the customer.
Weather conditions, carrier delays, or other unforeseen circumstances.

If your order is time-sensitive, plan accordingly by selecting the appropriate turnaround time and shipping options, or by contacting our customer support team at customer.service@theplutostudio.com.

Privacy Policy

The Pluto Studio, Inc. (“The Company”, "we", "our", or "us") manages and operates www.theplutostudio.com ("Website" or the "Site"), and we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, powered by BigCommerce, or use our e-commerce platform and related services.

This Privacy Policy applies only to The Company’s website and services. It does not apply to third-party websites, services, or content that we do not control, including those of other BigCommerce users. By using our services, you agree to the terms outlined in this policy. For questions or concerns, please contact us at customer.service@theplutostudio.com.

Information We Collect

We collect various types of information when you interact with our website or services, including:

Identifiers: Name, email address, phone number, postal address, IP address, and account credentials.
Payment Information: Credit card or other payment details necessary for transaction processing.
Commercial Information: Purchase history, products viewed, and preferences.
Browser and Device Information: Data such as device type, operating system, browser type, and geolocation.
Transaction Information: Order details, shipping data, and related communications.
Support Information: Details provided during customer support interactions, including chat logs and error reports.

We collect this information directly from you, through automated technologies like cookies, or from third-party integrations (e.g., payment processors, analytics tools).

How We Use Your Information

We use your information to:

Process and fulfill orders, including payments and shipping.
Provide customer support and resolve issues.
Improve and personalize your experience on our platform.
Communicate with you about transactions, promotions, and updates.
Ensure compliance with applicable laws and protect against fraud.

Sharing Your Information

Your information may be shared with:

Service Providers: Payment processors, shipping carriers, and analytics tools to fulfill orders and enhance services.
Third-Party Integrations: Applications or services you choose to connect with your account.
Legal Authorities: If required to comply with legal obligations or to protect rights and safety.

We do not sell your personal information as defined by applicable privacy laws, including the California Consumer Privacy Act (CCPA).

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. Cookies help us:

Recognize your preferences.
Provide personalized recommendations.
Analyze website performance.

You can manage your cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.

Data Protection and Retention

We take appropriate administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Accessing the information we hold about you.
Requesting corrections or deletions of your data.
Opting out of certain data uses, such as marketing communications.

To exercise your rights, contact us at customer.service@theplutostudio.com.

Third-Party Services

Our website may include links to third-party services or integrations, such as payment processors or social media platforms. These third parties operate independently and have their own privacy policies. We encourage you to review their policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately, and we will take steps to delete the information.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational needs. The updated policy will include a revised “Date of Last Revision.”

For questions or concerns about this Privacy Policy, contact us at:

The Pluto Studio, Inc. 2407 E 38th St Vernon, CA 90058

customer.service@theplutostudio.com

California Privacy Notice

This California Privacy Notice is provided by The Pluto Studio, Inc. (“The Company,” “we,” “our,” or “us”) as a supplement to our general Privacy Policy. It explains your rights under the California Consumer Privacy Act (“CCPA”) and applies to personal information collected from California residents. This notice does not cover personal information collected from employees or job applicants. If you are a California-based employee, please review our internal California Employee Privacy Notice. If you are applying for a job with The Pluto Studio, Inc. in California, please see our California Applicant Privacy Policy.

1. Collection of Personal Information

We may collect the following categories of personal information about California consumers:

Identifiers: Name, alias, postal address, email address, phone number, account name, or other similar identifiers.
Customer Records: Payment information, including credit/debit card numbers, billing addresses, and other financial details.
Personal Characteristics: Demographic information.
Commercial Information: Purchase history, product preferences, and consumption patterns.
Internet Usage Information: Browsing history, search history, and website interaction details.
Geolocation Data: Physical location derived from devices.
Professional Data: Employment details, such as role, occupation, and work history.
Inferences: Information derived from your preferences and behaviors.

We use personal information for purposes outlined in our general Privacy Policy, including fulfilling orders, providing customer service, auditing advertising performance, customizing user experiences, detecting fraud, conducting research, and improving product and service quality.

During the past 12 months, we may have collected personal information from:

You directly (e.g., placing an order)
Your devices (e.g., website usage)
Affiliates, social networks, and advertising networks
Service providers and government entities

2. Categories of Personal Information Disclosed for Business Purposes

We may share personal information with service providers or other vendors for legitimate business purposes. Categories of information disclosed may include: Identifiers, Commercial Information, Internet Usage Information, Geolocation Data, and Professional Data. Recipients may include service providers (e.g., payment processors), auditors, legal advisors, internet service providers, and government authorities.

3. Sale of Personal Information

We do not sell personal information as defined under the CCPA.

4. Children

We do not knowingly collect or share personal information from consumers under 16 years of age. If you believe a child under 18 has provided us with personal information, contact us at customer.service@theplutostudio.com.

5. CCPA Rights

You have the right to access your personal information, request its deletion, and opt out of its sale. While we do not sell personal information, we honor this right. We will not discriminate against you for exercising your CCPA rights.

6. California’s Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Currently, The Pluto Studio, Inc. does not share personal information with third parties for their direct marketing purposes.

7. How to Exercise Your Rights

To submit a request under the CCPA, email us at customer.service@theplutostudio.com. We will take reasonable steps to verify your identity before fulfilling your request. If we cannot verify your identity, we may deny your request.

8. Do Not Track

Our Website does not currently respond to browser Do Not Track (DNT) signals.

9. Cookies

You can manage cookies through your browser settings. For more information, see our general Privacy Policy.

10. Security of Personal Information

We take appropriate measures to protect your personal information. For more details, refer to our general Privacy Policy.

11. Changes to This Notice

We reserve the right to update this California Privacy Notice at any time. Updates will take effect on the date they are posted.

12. Contact Us

For questions about this California Privacy Notice or our privacy practices, contact us at:

The Pluto Studio, Inc. 2407 E 38th St Vernon, CA 90058

customer.service@theplutostudio.com

California Transparency in Supply Chain Act of 2010

The Pluto Studio, Inc. (“The Company”) is committed to ethical business practices and making efforts to ensure that its supply chain is free from forced labor, child labor, human trafficking, and slavery. In compliance with the California Transparency in Supply Chains Act of 2010 (SB657), which requires manufacturers and retailers to disclose efforts to combat human trafficking and forced labor in their supply chains, we provide the following information regarding our practices.

Overview of Supply Chain Compliance

The Pluto Studio, Inc. primarily operates within the United States and complies with all relevant U.S. laws and regulations regarding labor practices, including those aimed at preventing forced labor and human trafficking.

Under Section 1714.43 of the California Civil Code, manufacturers are required to disclose their practices in five specific categories:

Verification: The Pluto Studio, Inc. does not currently follow a formal policy for verifying supply chains to evaluate and address risks related to forced labor, child labor, human trafficking, and slavery. However, we remain vigilant and committed to addressing such issues should credible risks or concerns arise within our direct supply chain.
Audits: While we do not currently conduct formal, regular audits of our suppliers to evaluate compliance with anti-trafficking and forced labor standards, informal inspections or observations may occur as necessary. If credible evidence of trafficking or forced labor involving a direct supplier comes to our attention, we will act decisively, including conducting unannounced audits.
Certification: We require our suppliers to comply with all applicable laws and regulations in the countries where they operate. However, we do not currently have a formal policy requiring suppliers to independently certify that materials incorporated into their products comply with anti-trafficking and forced labor laws.
Accountability: The Pluto Studio, Inc. does not currently maintain a formal internal accountability policy for employees, contractors, or suppliers who fail to meet company standards regarding forced labor, child labor, human trafficking, and slavery. Nevertheless, our employees and contractors are expected to adhere to ethical practices and comply with all applicable federal, state, and local laws.
Training: We do not currently provide formal training on issues related to forced labor, child labor, human trafficking, or slavery for employees or management directly responsible for supply chain oversight. However, we require all employees to conduct business ethically and in compliance with applicable laws.

Commitment to Ethical Practices

Although we do not currently have formalized policies or procedures in these areas, The Pluto Studio, Inc. is committed to continuously improving its efforts to ensure that our supply chain remains free of forced labor, child labor, human trafficking, and slavery. As our business evolves, we will strive to implement additional measures and practices that align with this commitment.

For any questions regarding this disclosure, please contact us at customer.service@theplutostudio.com.